Last updated: February 25, 2026
"We stand behind our gear. If something's not right, we'll make it right. That's the crew way."
You have 30 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original condition with all tags attached.
To start a return, email us at [email protected] with the following information:
We will respond within 2 business days with return instructions and a shipping label if applicable.
Need a different size? We are happy to exchange for the same item in a different size, subject to availability. Email us at [email protected] and we will get you sorted.
Once we receive and inspect your returned item, we will process your refund to the original payment method. Refunds typically appear within 5-10 business days depending on your bank or card issuer.
Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product).
If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage. We will send a replacement or issue a full refund, including shipping costs.
Questions about returns? Hit us up at [email protected]